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LET’s eRespond Incident Management Solution goes live at Provincial Electricty Authority Thailand
CORK, IRELAND, (August 20th, 2008) – LET Systems, the industry leader in Network Operations Solutions for Outage Management (OMS), Network Modeling, Customer Contact and Mobile Workforce Management is pleased to announce that its eRespond Incident Management Solution has gone live at Provincial Electricty Authority (PEA) Thailand.
eRespond has gone live in the pilot region Central Region covering provinces around Ayutthaya. The plan is to role out the other regions over the next couple of months. Once compelete eRespond will be responsible for handling all outages in Thailand (approx 13 million csutomers) except for the Bangkok area, which is managed by a different utility . This will make it one of the largest installations of an OMS in the world.
eRespond has replaced the manual based system. This is a major technology step forward for PEA as eRespond is build on next generation architecture. The project is part of a large technology refresh at PEA to implement several SAP systems including SAP PM, SAP ISU and SAP HR. LET’s long technology relationship with SAP, including interface certification will help PEA in this regard.
Some of the benefits from the project include improved incident identification for electrical events, usuage of eRespond to record all switcing in regions where there is no SCADA system. The system will also facilitate the addition of meters to the network by allowing consumption to be reserved against transformers to ensure that transformers do not become overloaded.
Below is a copy of the press release from our business partner in PEA - Siemens
About LET Systems
LET Systems, with headquarters in Cork, Ireland, is a world leader in the design, development, and deployment of real-time Outage, Network, and Workforce Management solutions for the utility sector.
LET’s proven mission critical eRespond™ solution brings the latest, most comprehensive decision support tools into an enterprise-wide IT environment for the management of customer contact, outages, workforce, crew dispatch, mobile data, and emergency and disaster recovery.
For more information please
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LET Systems
Tel: +353 (0) 21 2309328
Email: info@letsys.com
LET Systems is the industry leader in Network Operations Solutions for Outage Management, Network Modelling, Customer Contact and Mobile Workforce Management to the utility industry
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