Press Releases

LET releases its eRespond Incident Management Solution to the general marketplace

CORK, IRELAND, (January 15th, 2009) – LET Systems, the industry leader in Network Operations Solutions for Outage Management (OMS), Network Modeling, Customer Contact and Mobile Workforce Management is pleased to announce the release of its eRespond Incident Management Solution to the general marketplace.

Utilities are coming under increasing pressure from the Regulator to provide timely and accurate reporting. Major fines are being levied for non compliance. United Utilities chose LET to assist in its strategy to comply with the tightening regulations in Water and Waste Water. This was a major technology step forward for United Utilities as eRespond is build on next generation architecture

This Incident Management project was completed on time in budget. In fact the system went live on the exact date announced at contract award less than one year ago. This amazing achievement is credit to team work from all participants: United Utilities, IBM and LET.

Some of the benefits from the project include improved incident identification for water and waste water. The system will also facilitate the creation of on-line network modeling for water and waste water.

LET has now completed further work on the eRespond Incident Management Solution and has made it available to its other customers and the general marketplace. According to Managing Director, Marcus McCarthy, “This is an exciting time for LET as there is huge interest in this product. The Water and Wastewater market place is rapidly catching up on electricity and is under huge pressure from the Regulator and customers to demonstrate progress. Our Incident Management solution is designed from the ground up for Water and Wastewater utilities”

About LET Systems

LET Systems, with headquarters in Cork, Ireland, is a world leader in the design, development, and deployment of real-time Outage, Network, and Workforce Management solutions for the utility sector.

LET’s proven mission critical eRespond™ solution brings the latest, most comprehensive decision support tools into an enterprise-wide IT environment for the management of customer contact, outages, workforce, crew dispatch, mobile data, and emergency and disaster recovery.

For more information please contact:
LET Systems
Tel: +353 (0) 21 2309328
Email: info@letsys.com

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LET Systems is the industry leader in Network Operations Solutions for Outage Management, Network Modelling, Customer Contact and Mobile Workforce Management to the utility industry

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