Services

At LET we recognise and advocate the sensible strategic decision within most utilities to use standard COTS (Commercial Off the Shelf) software solutions rather than bespoke solutions. The benefits are well documented and include reduced TCO (Total Cost of Ownership), improved support, easier implementation, more standards adherence and input to product road maps.

As an advocate of this approach we have made our products very configurable to ensure they remain as "standard products" while still meeting the requirements of a broad a range of customers.

However, we also recognise that "one size does not fit all" - specific circumstances may require us to customise our product to a specific customer situation or there may not be an off the shelf solution to a specific requirement.

In cases such as these, LET offers customers the opportunity to....

  • Avail of LET's experience in customising our own software modules or developing new modules to meet their specific requirements.
  • Avail of LET's expertise in integration and SaaS (Software as a Service) to create a "composite" application which meets the specific requirements.
  • Avail of the peace of mind and security that these customer specific changes / modules are developed, tested and fully supported in the same way as our core products.
  • Remain on our product upgrade path even with customised elements

In summary, this provides our customers with all of the benefits of a "product" solution which is customised to their requirements. 

If you have specific requirements which cannot be met by COTS software why not contact us to see what we can do to help?

LET Systems is the industry leader in Network Operations Solutions for Outage Management, Network Modelling, Customer Contact and Mobile Workforce Management to the utility industry