Our Mission

At LET our mission is to reduce costs and improve customer service for utilities that distribute electricity, water, waste water and gas. In operation since 1992, LET has become a trusted partner to many of our customers whom we support in mission critical operations "24x7x365".

eRespond

LET's innovative thin client platform, eRespond, empowers utilities to increase network reliability, improve efficiency and reduce the cost of day to day operations while continuously improving customer service in a measurable way.

eRespond is a modular solution covering a broad range of requirements of distribution utilities, it is built on best of breed thin client technologies.

Based on our many years of experience in developing software products for the utility industry we also offer the capability to develop and support customised solutions to specific requirements which current packaged software solutions do not address.

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LET is the industry leader in Software Solutions for Incident Management, Network Modelling, Customer Contact and Mobile Workforce Management to the utility industry

  • our customers say
  • We achieved 100% ROI in under 12 months...
  • We increased the accuracy of our customer to network connectivity information to 80% in 1 year
  • We reduced our customer minutes lost by over 20% within 3 months